Many systems, one solution.
Once the plan is clear, the pathway to a solution becomes obvious.
Integration
MIS, ERP, CRM and the APIs between them.
A quote in the MIS, a deal in the CRM and an invoice in the ledger are the same event described three times. When one becomes the source of truth, we make the others follow it.
- Order and job data flowing one way, once
- Stock and pricing reconciled nightly, not manually
- One customer record, not four spellings of it
Consolidation
Fewer systems, each doing a job worth paying for.
Every tool was right when it was chosen. The cost is the gap between them — the exports, the re-keying and the spreadsheets nobody wants to own.
- An estate review with real licence and labour costs
- A retirement order that does not stop the business
- Migration with the old system still running
Customisation
Built when nothing off the shelf fits how you work.
We have spent thirty years in packaging, printing and publishing, so the specification conversation starts further along than it would with a general agency.
- Estimating and quoting tools that match your rules
- Production scheduling that respects real constraints
- Customer portals on top of the systems you already run
Automation
Cross-channel campaigns wired to real data.
Automation is only as good as the customer record underneath it. We fix the record first, then the campaigns are simple.
- Segments built from order history, not guesses
- Handover from marketing to sales without a spreadsheet
- Reporting the owner can read without a dashboard tour
Specialist roots, generalist practice. Client names on request.